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December 2009
Are Producers Satisfied With Their Carriers?
Find out in this special report featuring our exclusive survey results and roundtable recap.

Producers Seek More Input, Tech Support, Better Compensation In Satisfaction Survey

While the majority of producers appear to be basically satisfied with many key aspects of their dealings with carriers, there is still plenty of room for improvement—particularly when it comes to giving agents and brokers meaningful input on insurance company activities, as well as better compensation and tech support…

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Producers Brace For Competitive Threats

Producers are feeling the heat in this tough economy, expecting buyers to cut back on coverage, push harder for the best price and go bare in some areas, according to a new Producer Satisfaction Survey. Meanwhile, the majority of the 1,596 qualified agents and brokers responding to the survey by Deloitte's Insurance Industry Group, conducted in partnership with National Underwriter, expect increased competition from other distribution systems…

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Size Matters When Dealing With Insurers

While producer priorities and perceptions of how well insurers are fulfilling their needs are often alike no matter the age, gender or race of respondents, there are some significant differences carriers should be aware of—especially when it comes to the size of an agency or brokerage…

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Every business must grow — the only question is how. The Deloitte insurance industry group — a team of seasoned insurance executives, former regulators, and Deloitte professionals — is ready to help you tackle your issues. For more information on today's important issues, and ideas on how you can thrive, visit: www.deloitte.com/us/insurance/solutions

Bridging The Producer-Carrier Partnership Gap

Deloitte and NU hosted a roundtable discussion among agents, brokers and carriers to discuss how to improve communication among the partners, among other issues raised in our Producer Satisfaction Survey. Click through for a report on what the top players had to say about assuring that producers have input into key strategic decisions, including products and coverage, claims handling and tech support…

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