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December 2010   ·

Editor's Note

Eric Gilkey

Claims CE Beginnings and Endings

This is your final edition of Claims CE for the year – and forever. Beginning in January, we will be merging this publication into Claims Connection, the weekly eNews brought to you by the editors of Claims Magazine and our soon-to-launch site,

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Wanted: Catastrophe Adjuster

An adjuster must be a “jack of all trades,” especially when handling catastrophe claims. In addition to providing expert claim handling service to insureds, catastrophe adjusters must possess exceptional customer service skills. Learn about other requisite proficiencies and how to cultivate them.

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Know Your CE: Auto Policy, Part D

Each issue, we provide several continuing education-based questions designed to test claim professionals on their knowledge of a particular topic. For this edition, we take a look at Auto Policy Part D, coverage for damage to your auto.

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Conference Spotlight

2011 Loss Executives Association Annual Meeting

In celebration of its 80th anniversary, the Loss Executives Association (LEA) will host its annual meeting in Tampa, Fla., where attendees will learn how to prepare for next era of adjusting from I.I.I. President Dr. Robert Hartwig and other leading industry experts.

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