Top News   February 10, 2010
WEB EXCLUSIVE: The Toyota Recall: This Is Only The Beginning
In light of the recall of virtually millions of vehicles, Toyota executives find themselves in a nightmare, and the ramifications are not yet clear. Historically, the effect of recalls of this magnitude will continue to be far-reaching. Read more

Poor Economy Blamed for Fewer Vehicle Total Losses
The tough economy has led to a decrease in the number of vehicles rated total losses after a crash, according to a provider of collision data processing systems used by insurers and body shops. Read more

An Inside Look: Main Street America's Tech-Selection Process
Mike Lancashire, vice president of claims and integrated customer solutions at Main Street America, discusses the claim technology selection process and what he would have done differently. Click here to read about the traits he looks for in a vendor.

Tweet Suite Digest — February 10, 2010
Claims Magazine is twittering every day about breaking news and timely topics, not to mention keeping readers up to date on the latest postings to What can Twitter do for you? Click to find out.

Fraud of the Week: Suit Yourself
When Gayland Oliver suffered a structure fire to his Greensboro, N.C., home in May 2009, he may have used the opportunity to pad his claim with some pretty fancy duds. Read more

Claims IQ

Each week we test readers on their claim knowledge. This week's question is:

Kelley Blue Book says that since Toyota's massive recalls, fewer consumers are interested in purchasing the company's cars. Toyota dropped to ___ place in overall brand consideration.

A. third
B. fifth
C. seventh
D. ninth

Answer Here!

Last week's question was:

Dog bites account for about __ of all homeowners' insurance liability claims, according to the Centers for Disease Control.

A. one percent
B. one-third
C. half
D. three-quarters

Great job, e-News readers! More than half of you knew that dog bites account for about 33 percent of homeowners' insurance liability claims. Overzealous canines cost insurers $387 million in 2008.

Here are the final results for last week:

A. 20%
B. 56%
C. 15%
D. 9%

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