Top News   December 30, 2009
WEB EXCLUSIVE: Critical Compliance Technologies
In light of compliance challenges, insurers need technologies to help establish sound governance models to ease documentation and lower operational risk. One such technology solution is master data management (MDM). Read more

NICB Adds Texting Capability to Report Fraud
Extending its outreach to the more than 246 million U.S. cell phone users, the NICB now offers a text-based fraud reporting system by which concerned citizens can transmit anonymous tips related to fraud directly to the organization. Read more

E-Signature System May Expedite Total Loss Settlements
Farmers Insurance Group of Companies has introduced eZsign, a settlement option for its customers with total loss claims. Currently approved for use in Washington, Oklahoma, and Illinois, the electronic signature program can speed up the claim process while enhancing customer service, Farmers says. Read more

Tweet Suite Digest — December 30, 2009
Claims Magazine is twittering every day about breaking news and timely topics, not to mention keeping readers up to date on the latest postings to What can Twitter do for you? Click to find out.

Fraud of the Week: Take a Bow
The book appears to be closing on an elaborate auto insurance fraud ring, as the eighth — and final — perpetrator owns up to his misdeeds and faces sentencing. Read more

Claims IQ

Each week we test readers on their claim knowledge. This week's question is:

What was the leading holiday for reported vehicle thefts in 2008, according to an NICB analysis?

A. Thanksgiving Day
B. New Year's Day
C. Valentine's Day
D. Labor Day

Answer Here!

Last week's question was:

According to OSHA, ___are the nation's most common occupational health problem, costing $20 billion a year in workers' compensation expenses.

A. Radiation exposure
B. Food poisoning
C. Repetitive strain injuries
D. Exposure to germs

In glorious fashion, 92 percent of e-News readers correctly answered the last trivia question. Repetitive strain injuries affect hundreds of thousands of workers each year. OSHA says that reducing the risk of injuries of this nature often begins with an ergonomic workstation.

Here are the final results to the last trivia question:

A. 4%
B. 1%
C. 92%
D. 3%

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