Top News   October 20, 2010
WEB EXCLUSIVE: Technology, Consolidation, and the Auto Repair Chain
The North American collision repair industry spends an estimated $16B annually on parts to repair vehicles. A rapidly increasing share of that is for recycled, aftermarket, and remanufactured parts, all of which are being consolidated in the hands of fewer and larger suppliers. Read more

Contents Claims Solved: The Case of the Lalique Sculpture
Sure, adjusters don't spend too many sleepless nights wrestling with how much a popular television set costs or what the replacement value for an MP3 players might be. However, as one claim professional learned, specialty claims items are another story altogether.Read more

Allstate's Use of Colossus Cleared, But Changes To Be Made
Following an 18-month market conduct examination of Allstate Corp.'s use of Colossus claim-handling software, the insurer reached a $10 million multi-state agreement to create what it calls an "education fund" for regulators. Which states have signed on to share the fund? Find out here.

Tweet Suite Digest — October 20, 2010
Claims Magazine is twittering every day about breaking news and timely topics, not to mention keeping readers up to date on the latest postings to What can Twitter do for you? Click to find out.

Fraud of the Week: Where's the Beef?
A Clever, Mo., man was charged with wire fraud, conspiracy to commit bank fraud, and two counts of bank fraud for making false cattle theft claims. Read more

Claims IQ

Each week we test readers on their claim knowledge. This week's question is:

This week's content claims story involved a Lalique sculpture worth $70,000. That's a bargain, though, compared to the most expensive sculpture ever sold, which fetched _____.

A. $71.8 million
B. $104.3 million
C. $3.6 million
D. $1.7 billion

Answer Here!

Last week's question was:

Deer migration and mating season generally runs from ___. During this period, more deer-vehicle collisions occur than any other time of year.

A. August through November
B. October through February
C. September through January
D. October through December

A little less than half of e-News readers were able to take last week's questions by the horns. Be sure to read over some of the seasonally appropriate statistics in the article "Deer-Vehicle Accidents Increasing". This week's trivia deals with the more delicate subject of expensive sculptures. Read about one such sculpture here.

Here are the final results for last week:

A. 15%
B. 21%
C. 23%
D. 41%

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